YMCA of Alexander County :: (828) 632-2232

Policies & Procedures

BAD WEATHER CLOSINGS The YMCA will close anytime weather conditions make roads unsafe for members and staff. If bad weather occurs during the night, a decision regarding operating hours will be announced on WACB 860-WTLK 1570 am Radio Stations. For your safety and convenience, please call the YMCA to verify opening before driving to the facility.

FACILITY AMENITIES Full line of Cybex equipment, Cardiovascular Room (offering treadmills, elliptical and recumbent bikes), Free Weight area, Conference/Multi-purpose room, Child Watch area, Aerobics studios, and locker rooms.

CYBEX EQUIPMENT For all members age 16 years and older that have been through a proper orientation. See Member Service desk for information on how to be trained. Orientation is FREE.

FREE WEIGHTS For all members age 16 years and older. No orientation required. User is to assume risk.

JOINER’S FEE All new members or past members (more than 3 months) are required to pay this fee. The YMCA uses this fund as a reserve for new equipment. Joining fee cannot be added to monthly draft and is non-refundable. Joining fee is tax deductible.

BANK DRAFT OPTION This option allows the YMCA to automatically draft the membership fee from a checking or savings account of your choice. Bank draft is a year round continual program unless the YMCA is given a 14 day notice for termination prior to draft date. Membership rates are subject to change, 30 day written notice will be sent prior to any changes within the bank draft option.

CANCELLATION The YMCA must receive a 14 day written notice of cancellation, prior to draft date, before bank draft can be stopped. It is the responsibility of the members to check bank records to ensure draft has been stopped.

REFUND POLICY The YMCA only refunds due to medical reasons. Written Doctors verification must be provided. Class fees will be refunded if class is cancelled.

NON-SUFFICIENT FUNDS There is a $25.00 service charge on all returned checks or bank drafts for membership or program fees.

MEMBERSHIP CARDS Members are required to bring their membership cards each daily visit to the YMCA. The membership card is non-transferable and loaning card will result in a loss of privileges. Lost, damaged or stolen cards can be replaced for $3.00.

FINANCIAL ASSISTANCE SCHOLARSHIP The YMCA policy states that no one is turned away because of inability to pay. Those that cannot pay the full price amount are eligible to participate in our Financial Scholarship Assistance Program. See membership service for additional information.

GUEST POLICY Members are encouraged to bring potential members in to try out the YMCA. Guest visiting with an adult member are allowed for a fee of $10.00 per visit.

INSURANCE The YMCA does not provide coverage of health or accident insurance for members, guest or program participants.

AWAY PROGRAM (Always Welcome at YMCA's) If you are a member of another YMCA you may utilize the Alexander County YMCA for 3 free visits each month. Additional visits are allowed at $3.00 per visit. All guests must show their home based YMCA membership card.

NEIGHBORHOOD CONNECTION Under the neighborhood connection program an adult only member may sign up to use one of the neighboring YMCA's for an additional $15.00 per month to be paid at the YMCA. Programs may be taken at those YMCA's at the member rate. See Member Services for the neighboring YMCA's that are participating in this connection.

CORPORATE MEMBERSHIPS Plans are available for local businesses and organizations to become members at a discounted price. Plan is available for as few as 10% of employee base. See our Member Service Director for more information.

LOCKERS AND VALUABLES Lockers are available for daily use during your visit. We recommend bringing a lock for your locker. The YMCA is not responsible for lost, stolen or damaged items. Any locks left overnight will be removed.

PROPER ATTIRE No Profanity on articles of clothing. Gym use shoes only. Gym shorts/pants must be worn at a respectable level. Comfortable work out clothing is strongly suggested.